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KnowledgeBase |
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In today's technology-driven business operations, IT support is fundamental. But tighter budgets and staff reductions have forced many organizations to cut critical elements from the IT support infrastructure -- leaving many exposed to prolonged and costly outages. MTG gives you new options for managing your IT service and support needs with its 247tech Managed Services.
Managed services can help you realize the most value from your server, storage and network technology investments in every stage of the technology life cycle. Whether you are looking for dedicated networking resources, scalable IT systems to accommodate rapid business changes, or expert management of complex systems, MTG employs highly trained experts to provide world-class managed services, best in class technology and flexible service options.
| 247tech managed services include: |
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Network Monitoring |
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Enterprise Class Messaging, Microsoft Exchange Product |
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Help Desk |
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Desktop Management |
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Server Management |
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System Administration |
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If your company is ready to move to the unlimited potential that E-business makes possible, 247tech can get you there. From consulting and design to integrated broadband solutions, with 247tech you can proceed to electronic interaction and commerce through a single resource.
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Objectives and Usage, Network Backbone, Storage and Security Consulting |
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WAN Monitoring |
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Hosted Applications |
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Hosted/Managed |
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Deployment |
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Support |
Regardless of how unique your environment may be, you decide which services you need and how often you need them and we will tailor a program to meet your specific requirements. We can even support current hardware in your environment from the leading vendors such as HP, IBM, Cisco and more. Let us help you keep your business and your IT infrastructure going strong.
Client Support Center Services (CSC)
Provide clients with a Single Point of Contact (SPOC) and are essential for the delivery of services in a timely and efficient manner. CSC Services are a complex integration of 247tech program management and network services processes, people and technology. This team is typically provides the following competencies:
Network Operations Management Services
Provides corporations with the opportunity to assign network management functions to 247tech, allowing our team to take the responsibility for managing the organization’s infrastructure operations.
Acquisition Services
Provides centralized procurement, management and configuration for multi-vendor hardware and software products.
Asset Management Services
Insure accurate inventory and on-going tracking of IT assets from the time purchased/leased to disposal.
Desktop and Server Image Maintenance Services
Enables clients to provide us with “master images”. These images are managed and maintained on our servers and are used to either initially configure or reconfigure deployed hardware to insure standardization.
On-site Support Services
Provide credentialed technicians for hardware or software support as a dedicated resource for specific client locations.
Dispatch Support Services
Provide credentialed technicians for hardware or software support on an as-needed, by-event basis throughout the U.S.
Installs, Moves, Adds and Changes (IMAC) Services
Provide credentialed technicians for hardware or software installations, moves, adds or changes, either dedicated or dispatched.
Technology Refresh Services
Provide credentialed technicians for hardware or software migration or remediation on an enterprise level.
Disposal Services
Provide technicians for the removal, preparation and disposal of IT assets.

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LAN / WAN / WLAN Design & Implementation |
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The wireless networking market is growing rapidly as businesses discover the productivity benefits of going wire-free. The increased mobility that WiFi networks offer has proved beneficial in operations throughout manufacturing facilities, warehouses, transportation depot, hotels, airports, hospitals, colleges, large enterprises as well as convention centers. In the corporation, conference rooms, public areas, and branch offices constitute ideal venues for wireless LANs (WLANs).
Today's business environment is characterized by flatter organizations and an increasing mobile workforce. Users need access to the network well beyond their personal desktops. The WiFi networks fit well with this work environment, giving mobile users real-time access to information, regardless of worker location, for faster and more efficient decision making. Wireless LANs benefit the IT managers as well, allowing them to design, deploy, and enhance networks regardless of cabling / wiring, saving time, efforts and money.
| 247tech's Wireless / WiFi Solutions Installs |
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Enterprise WiFi Hotspots |
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Outdoor Broadband Wireless / WiFi |
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High Capacity WiMAX |
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Multi-Service Mesh Networks |
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Point to Point Wireless |
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Point to Multi-Point Wireless |
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Fixed Wireless Access |
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Wireless VOIP |
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Mobile Wireless Access |
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Wireless Video Surveillance |
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4.9GHz Public Safety Solutions |
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Residential or business customer aggregation |
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Enterprise/Campus Inter-building Connectivity |
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City-wide Municipal Networks |
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Wireless Backhaul/Circuit Replacement |
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Wireless / WiFi Equipment Installation
247tech can install wireless / WiFi equipment from practically any wireless / WiFi vendor. Some of the equipment we can install includes (but not limited to): |
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Cisco |
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Psion Tecklogix |
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PSC |
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Symbol |
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Intermec |
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Avaya |
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802.11g |
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802.11b |
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802.11n |
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802.11a |
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Mobile WiMAX |
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Broadband / 3G Cellular Data |
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Voice-Over-IP (VoIP) |
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As your voice and data demands increase, existing telecommunications solutions may not have the functionality to address the communications needs of the marketplace. The sophisticated nature of Voice over IP (VoIP) may result in businesses engaging their communications providers for a single service environment that address all converged voice and data applications.
Our newly developed portfolio helps companies manage bandwidth fluctuations and data transmission requirements by reducing new capital expenditures and overall operating expenses. This converged offering can virtually eliminate the need for incremental voice-related hardware, instead allowing for virtual capacity management rather than management of physical lines. Additionally, internal calling expenses, switch maintenance and internal resource costs can be reduced through the elimination of local access and intra-location lines.
Benefits of VoIP
Traditional phone calls work by allocating an entire phone line to each call. With VoIP, voice data is compressed and transmitted over a computer network. This means VoIP uses substantially less bandwidth than a traditional telephone call and is consequently more cost effective. There are however several other benefits to using this technology.
Simplified infrastructure
With VoIP on your network you no longer need separate cabling for your telephone system.
Scalabable
Traditional PABX (Private Automatic Branch Exchange) based phone systems come in many size ranges and it may be necessary periodically to scrap existing systems and replace hardware; this is not the case with VoIP systems.
Reduce operating costs
Because a VoIP exchange is based on software rather than hardware, it is easier to alter and maintain. Typically a savings of 30%-50% can be expected.
Improve productivity
VoIP treats voice as if it were any other kind of data, so users can attach documents to voice messages or participate in virtual meetings using shared data and videoconferencing.
Flexibility
A Virtual Private Network (VPN) is an allocated amount of bandwidth on the public Internet where public access is prevented through encryption. If your company has its own VPN and combines it with VoIP, you can set up a fully functioning office anywhere there is a broadband connection
Mobility
You can take your phone and number literally anywhere in the world.

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Web Site Design |
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Introduction
Having a website is one of the most proactive steps that a business of any size can take to immediately improve their posture in today's information economy. An Internet presence communicates an image of professionalism and a commitment to global availibility to potential customers, and is directly quantifiable with increased sales and even marketshare. Regardless of the size of your business, an Internet website will provide you with the highest ROI (Return on Investment) of any means of communicating your business to potential customers, simply because of the dynamic nature of the Internet itself. When a business employs direct mail marketing campaigns, fliers, and other marketing techniques to advertise, they are leaving potential customers with a static image- static in that the information in their posession regarding your company can't be updated to reflect changes. These marketing techniques also require continued investment of money and time for any degree of effectiveness.
The Benefits
With a website, your business is able to provide potential customers with a truly dynamic frontend- an Internet website can be updated at any time to reflect changes in strategy, new product offerings, news updates, and the like- the sky is the limit with a website. By making an investment in establishing a quality Internet presence, you are guarenteeing that your potential customers will always have the most current information about your organization at their fingertips, 24 hours a day, 7 days a week, 365 days a year. However, while the benefits of a professional and properly constructed website are incalculable, a poorly planned and designed website can have a significant chilling effect on the growth of your business. In the same way that potential customers are drawn to visually appealing and informative Internet websites, they are just as easily confused and turned away from websites that are either confusing, sloppy, or just of poor overall quality. Crafting an appealing and informative website requires a skilled, experienced team to work closely with individual business owners to set forth an Internet presence that is truly representative and overtly communicative of the business as a whole.
The Internet has set a new standard in commerce, information exchange and Business-to-Business (B2B) collaboration, offering numerous quantifiable benefits to organizations of any size or target market. 247tech is the company that believes in developing web solutions that make the Internet work for your business, not the other way around.
The effectiveness of an organization's website is directly measureable by the team behind it, making the process of choosing a development team a painstaking, tedious effort. 247tech employs a company-wide philosophy of doing more work initially to provide for a smoother transition in terms of scalability and growth, and we design all websites with this philosophy in mind. A website designed by 247tech is a website with limitless growth potential, minimal required effort in relation to maintenance and updating, and a secure, trusted space from which to conduct transactions and exchange information online.
You can view some of our design work in our Client Showcase section.

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Web Application Development |
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Introduction
Web applications are business strategies and policies implemented on the Web through the use of User, Business and Data services. These tools are where the future lies. In this article, I'll take you through the essential phases in the life cycle of a Web application project, explain what options you have, and help you formulate a plan for successful Web application endeavors of your own. First, though, let's take a brief overview of Web applications.
Who Needs Web Applications and Why?
There are many entities that require applications for the Web-one example would be Business-to-Business interaction. Many companies in the world today demand to do business with each other over secure and private networks. This process is becoming increasingly popular with a lot of overseas companies who outsource projects to each other. From the simple process of transferring funds into a bank account, to deploying a large scale Web services network that updates pricing information globally, the adoption of a Web applications infrastructure is vital for many businesses.
The Web Application Model
The Web application model, like many software development models, is constructed upon 3 tiers: User Services, Business Services and Data Services. This model breaks an application into a network of consumers and suppliers of services.
The User Service tier creates a visual gateway for the consumer to interact with the application. This can range from basic HTML and DHTML to complex COM components and Java applets.
The user services then grab business logic and procedures from the Business Services. This tier can range from Web scripting in ASP/PHP/JSP to server side programming such as TCL, CORBA and PERL, that allows the user to perform complex actions through a Web interface.
The final tier is the Data Service layer. Data services store, retrieve and update information at a high level. Databases, file systems, and writeable media are all examples of Data storage and retrieval devices. For Web applications, however, databases are most practical. Databases allow developers to store, retrieve, add to, and update categorical information in a systematic and organized fashion.

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E-Commerce |
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Introduction
Electronic Commerce has recently become one of the most discussed trends in the business world. It’s becoming nearly impossible to open a newspaper or magazine without being taken by statements claiming that the internet will change the way business is done entirely, allowing people to have everything delivered to them on-demand, with just a few mouse clicks. With this being a possibility, it is not yet completely a reality. The problem for many small businesses is that while they appreciate the potential of doing business on the Internet, it can become very difficult to integrate eCommerce into their existing selling strategy without being properly prepared and educated on the process, and consider it a very risky, and sometimes dangerous step. In most cases, the issue occurs due to the fact that small businesses are mostly built around traditional business models, which follow the basic princepals of commerce that were used before the internet, and even computers were in mainstream use. This leaves a gap of technical skills, and remains the overall reason why eCommerce isn't a crucial element to most small businesses today.
Is eCommerce right for you?
If you are providing a product or service of virtually any kind, then the answer is almost certainly yes! The Internet allows you to place your storefront directly before the eyes of millions of potential customers worldwide, at a fraction of the cost of operating a brick and mortar store! The Internet provides a unique and unprecedented vehicle for limitless growth, a vehicle where the sky is truly the limit. While making an educated and informed decision is crucial to any business strategy, don't let the negative hype fool you - eCommerce doesn't need to be complicated, it doesn't need to be time consuming, and it certainly doesn't need to be costly.
Who can/can not see your storefront?
We have invested a lot of efforts researching and usability testing. Your storefront will reflect the same level of quality when displayed on any platform or internet-capable device, as our proprietary eCommerce systems render completely W3C-compliant source code. We also ensure disabled access by conforming to guidelines set out by the RNIB and the United States Government.

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